Case Study

Days Out Guide can now handle 10,000% more users - find out how!

The Background

Owned and administered by National Rail, Days Out Guide offer 2For1 tickets to a range of major attractions across the U.K. when travelling by rail.

Following a relaunch of their website on Umbraco 7, Days Out Guide noticed really slow page load times (10 - 20 seconds) and constant full site outages and crashes under what would usually be seen as light traffic (10 - 20 concurrent users). After repeated attempts to resolve the issue, Days Out Guide contacted The Cogworks to find out if we could help them.

The Solution

Days Out Guide took advantage of our industry leading Umbraco Health Check, which highlighted a range of serious problems including poor coding standards, non-standard Umbraco development practices and some serious configuration issues.

Ranked in order of importance we began working through the list resolving the problems and deploying small incremental improvements over a 2 week period, measuring the impact of each change.

The Results

Our initial work saw the following results:

  • Increased page load times - 33% faster
  • 50% reduction in hosting costs due to improved site performance meaning reduced server load and resource usage
  • Reduced server CPU from a constant 80% to an average of ~10%
  • The site can now comfortably handle ~10,000 users per minute, up from a maximum of 150
  • Implementation of robust source control and fully automated deployment strategies
  • Removal of over 1000 lines of redundant code

Following the initial improvements, we worked with the team at Days Out Guide to integrate a number of features that had to be placed on hold due to the performance issues.

We have a great collaborative working relationship and a full roadmap for the 12 months ahead.

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